jBASE Technical Support
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Many answers to your questions can be found by searching the Knowledgebase or viewing the jBASE Documentation. We also have a Google Group for peer discussion about jBASE. If you are unable to find the information you are looking for, jBASE Support will be glad to assist in resolving your technical problems. |
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Contact
Technical Support |
To help speed up resolution of your query:
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1. |
Open
a jshell, type "jdiag -dvL" (this will create a file called jdiag.out)
and include it in your e-mail as an attachment. If you are unable to
do this, or don't have jBASE installed, please indicate your platform and
jBASE release. |
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2. |
Be as
specific as possible about your problem. Ideally provide what the
problem is, and how to reproduce it (if possible). Indicate the
expected and actual behavior, include actual output (including error
messages) whenever possible. |
NOTE: TEMENOS Globus
and T24 clients should contact the TEMENOS
helpdesk.
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Drew Conboy, President of
Drexel Management Services: |
Support Portal
Search the
Knowledgebase
Search for answers and information in
the jBASE Knowledgebase. Maintained
online by the jBASE support team, this
is the best place for information about
jBASE software.
Documentation
The entire jBASE documentation set is maintained on-line by jBASE technical authors, developers and support staff. This is the most up to date reference material available. The jBASE Manual Set can be downloaded in PDF format.
jBAS
E
Discussion Group
We
have created a
Google group for peer discussion
about jBASE (this was formerly known as
the jBASE Tech List). If you have
questions about who's doing what with
jBASE check the
Google group for answers!
Migration
Assistance
Make the move as painless as possible. This offers an assessment of your current application with technical advice about how to get where you want to go. Let our experts do the work of migrating your existing database to jBASE.
